Questions and Answers

What are the advantages of Faux Finish?
What are the differences between Italian plasters and faux finishes?
Do you have a portfolio of samples to give me ideas?
How do you price your product?
Will I see a sample board before you begin the project?
Do your paint products leave an odor?
Can a textured finish be removed easily?
Do you strip wallpaper?
How do I prepare for my faux project?
How do I schedule a project?
Do you carry commercial insurance?
Can I pay with credit Card?
Is a deposit required?
Do you offer design services or can I use a professional designer?

What are the differences between Italian plasters and faux finishes?
Italian plasters also known as Venetian plasters or decorative stuccos are real plasters imported from Italy. They not only enhance but strengthen the walls. Faux finishes are representatives of the real thing and will bring beauty to your home for years to come. Due to the authenticity of the Italian plasters they are priced higher than our faux finishes, but don't let that scare you off. We have excellent options for the cost conscious and can work within your budget.
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What are the advantages of Faux Finish?
Please refer to Faux 101.
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Do you have a portfolio of samples to give me ideas?
Yes, we have a large portfolio of faux finishes and Italian plasters for your viewing. We also have a collection of books, magazines and catalogs for you to browse through.
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How do you price your product?
The fee is based on the total square footage of the area involved along the degree of difficulty and the layout of the room.
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Will I see a sample board before you begin the project?
After we receive a signed contract we will create up to two sample boards per room. If extra sample boards are needed then a fee of $35 per board will be charged. A sample board will be created to match the client's color needs and the desired finish so the client can be certain of their selection. Two boards per room are included in the price and remain property of Whiteley Design Studio.
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Do your paint products leave an odor?
All paint has some odor, but because we use water-based, nontoxic products our product leaves little odor. Usually by the time the product has cured there will be no odor.
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Can a textured finish be removed easily?
Textured finishes are need easily removed. If you want a textured finish you need to be absolutely sure you can live with it for a long time. A lot of elbow grease goes into removing a textured finish. Many of our other finishes can be applied to look like a texture.
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Do you strip wallpaper?
We do not strip wallpaper. Please contact a wallpaper person to complete this part of the process.
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How do I prepare for my faux project?
Your walls need to be in good condition. If there are any cracks or holes they need to be patched before our part of the process begins. You will need to remove all furnishings, wall decorations, valuables and breakables from the painting area. We need a minimum of 4 feet clearance from all the walls.
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How do I schedule a project?
Your project is scheduled by signing a contract and making a deposit. At this time we will discuss and reserve the needed days to complete the project.
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Do you carry commercial insurance?
Yes.
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Can I pay with credit Card?
Yes
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Is a deposit required?
It is our policy to receive 50% upfront and 50% at completion of the job.
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Do you offer design services or can I use a professional designer?
We do offer design services or we can recommend a professional interior designer. If you are already working with a designer, we would prefer to have them present at the consultation.
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